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Our Guarantee

With over 70 years of experience, Roberts Hawaii is the largest tour and transportation provider in the State of Hawaii. We strive to meet your vacation expectations and are committed to providing you quality tours at a great value. We are proud to offer a 100% satisfaction guarantee on our tour products.

We guarantee a return to your ship well before sailing time. In the extremely unlikely event that you miss your ship due to the late return of one of our tours, we guarantee that we will arrange and pay your transport to the next port-of-call. In our many years of service, we have never missed any ship departure and we do not plan to.

We guarantee a full refund of any tour purchased if your ship is detained from making port or the tour is cancelled for any other reason.

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Roberts Hawaii
680 Iwilei Road, Suite 700  |  Honolulu, Hawaii 96817
Toll-Free: 1-800-918-5549  |  On Oahu: 808-954-8600
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©copyright 2011 Roberts Hawaii, Inc. All Rights Reserved.

Shore excursions offered by Roberts Hawaii are based on Norwegian Cruise Line, Royal Caribbean Cruise Line, Celebrity Cruise Line, Holland America Line, Princess Cruise Line, and Carnival Cruise Line schedules and are subject to change without notice. NCL, NCL America Holdings, Inc., NCL Corporation, Ltd. And Norwegian Cruise Line are registered trademarks of NCL Corporation, Ltd. NCL Corporation, Royal Caribbean Cruises Ltd., Celebrity Cruises Inc., Holland America Line Inc., Princess Cruise Lines, Ltd., and Carnival Cruise Lines are not associated with Roberts Hawaii and no approval by them is to be implied.